Shipping & Delivery
Welcome to our International Store! We ship to most countries from this Store, except Europe and UK. If you are located in Europe or the UK please visit our European Store.
When will my order ship?
Generally your order will be shipped 1-3 business days after your order was confirmed.
When will my order arrive?
After your order has been dispatched the approximate delivery time is:
2-4 Days - United States
3-5 Days - Canada
5-8 Days - South America
5-14 Days - Rest of the World
How can I track my Order?
Once your order has been dispatched you will receive a tracking number by email, simply click on the link provided. Please note that it may take a few hours until the shipping information is updated.
What if my package is "Delivered" but I did not receive it?
- Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
- Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
- Is there a chance one of your neighbors mistakenly collected your package?
We cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure.
What are the Shipping Costs?
Shipping costs will be calculated at checkout depending on your shipping location. To find out your shipping cost you can start the checkout process. USA & Canada: 5€ UK: 10€ United Arab Emirate: 12€ Africa: 15€ South America: 12€ Mexico: 12€ Oceania: 15€ Asia: 15€
Do I need to pay any duties?
You may be charged customs duties depending on the Country you live in. There will be no customs fees in the United States. In case you are located in Europe, make sure to order from our European Store to avoid customs duties.
What if I refuse a package because I do not want to pay customs duties?
We are sorry to hear you have refused your package! In some (not all) cases the package will be returned to our Warehouse, this can take a couple of weeks or even months. Once our team has received your returned package, we will process a store credit or refund for the items, minus the shipping fee. If your order was placed with our free international shipping, then we will deduct the cost incurred for returning your suit back to our warehouse.
Can I change or cancel my order?
If you need to change your order please contact us immediately. Once our warehouse has processed your order we will not be able to make any changes or cancel your order.